Frequently asked questions

Marco Polo Clothing

Can I buy fabric by length?

Available fabric lengths and cut options appear on each product page. The bag checks current prices and availability.

Can I collect an order?

Choose pickup at checkout when available. Follow the status in your account and wait until the order is ready before visiting.

How do I request tailoring?

Use the tailoring request form. The shop will review your requirements before confirming work.

Can I cancel?

Use the cancellation button in your account while it is available. For an order already being prepared, please visit the shop.

Customer services

DELIVERY & PICKUP

Options and charges shown at checkout

VISIT THE SHOP

Discuss fabric, fit and tailoring in store

PAYMENT METHODS

Available methods shown at checkout

SECURE PAYMENT PAGE

Card details go directly to the payment provider